Terms of Service

Welcome to Zeenaat Perfumes. By accessing our website and purchasing from our store, you agree to the following Terms of Service. Please read these terms carefully before using our services.

1. General Information

Zeenaat Perfumes offers premium fragrances and related products through our online store. By using our website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

2. Products & Pricing

We strive to provide accurate product descriptions, images, and pricing. However, slight variations in packaging, bottle design, or color may occur due to photography, screen settings, or manufacturer updates. All prices are subject to change without prior notice.

3. Orders

We reserve the right to refuse or cancel any order if we suspect fraudulent activity, unauthorized transactions, pricing errors, or product availability issues. Once your order is confirmed, you will receive an order confirmation via email or SMS, where applicable.

4. Shipping & Delivery

Orders are processed and shipped within the estimated delivery timeframe displayed on our website. Delivery times may vary depending on your location, courier services, weather conditions, or other factors beyond our control.

5. Returns & Exchanges

Due to hygiene and safety reasons, opened or used perfumes cannot be returned or exchanged. If you receive a damaged, defective, or incorrect product, please contact us within 3 days of delivery. The product must remain unused, unopened, and in its original packaging to qualify for a return or exchange.

6. Payments

We accept the secure payment methods available on our store. By placing an order, you confirm that all payment information provided is accurate, complete, and authorized.

7. Intellectual Property

All content on this website, including logos, product images, text, graphics, packaging designs, and other materials, is the property of Zeenaat Perfumes and may not be copied, reproduced, or used without our written permission.

8. Privacy

Your personal information is handled securely and used only for order processing, customer support, service improvements, and communication related to your purchases. We do not sell or share your personal information with unauthorized third parties.

9. Limitation of Liability

Zeenaat Perfumes shall not be held responsible for delays, damages, or losses resulting from courier services, natural disasters, technical issues, or other circumstances beyond our reasonable control.

10. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Continued use of our website after changes have been published constitutes your acceptance of the revised terms.

11. Contact Us

If you have any questions regarding these Terms of Service, our products, or your order, please contact us through our Contact Us page or customer support channels. We are always happy to assist you.