Terms of Service

Welcome to Zeenaat. By using our website and purchasing from our store, you agree to the following Terms of Service. Please read them carefully before using our services.

1. General Information

Zeenaat provides jewelry products for customers through our online store. By accessing our website, you confirm that you are at least 18 years old or using the website under the supervision of a parent or guardian.

2. Products & Pricing

We aim to provide accurate product descriptions, images, and pricing. However, slight variations in color or design may occur due to photography and screen settings. Prices may change at any time without prior notice.

3. Orders

We reserve the right to refuse or cancel any order if fraud, unauthorized activity, or incorrect pricing is suspected. Once your order is confirmed, you will receive an email or message with order details.

4. Shipping

We process and ship orders within the estimated delivery time mentioned on our website. Delivery times may vary depending on your location and courier service availability.

5. Returns & Exchanges

Customer satisfaction is important to us. If you receive a damaged or incorrect item, please contact us within 3 days of delivery. Products must be unused and in original condition for return or exchange approval.

6. Payments

We accept secure payment methods available on our store. By placing an order, you confirm that the payment information provided is accurate and authorized.